part of my job is checking references...and i have discovered how much easier it is to talk to someone who's having a good day. i just got off the phone with a jolly ol' guy who had nothing but great things to say about his former colleague. i got to smile and laugh through the whole conversation...with this person i'll probably never meet...about this person i recently interviewed. love it.
i'm gonna try to always be a happy person on the phone. it's more fun.